Adullam owns a number of properties in the Birmingham area that provide supported exempt accommodation for those in need.
Adullam is proud to say that we hold the Spring Charter for Supported Accommodation in Birmingham. To achieve the prestigious status, Adullam took part in a Quality Assurance Assessment, (quality standards for non-commissioned supported exempt accommodation) delivered by Birmingham Voluntary Services Council (BVSC).
What does the Charter mean?
To qualify for the Charter, we had to have a Referrals Policy, a Supported Exempt Policy, and an Allocations Policy.
The key elements we needed to demonstrate are that we actively recognise that tenants have:
- A right to feel safe and protected
- A right to decent living conditions
- A right to clear information on support entitlement
- A right to security of property
- A right to seek advice and assistance, and to challenge
This standard means that we are leading the way within the sector. We are able to roll out best practice and learning for all colleagues and associates in delivery of the best service when applied to Housing Benefit claims; linked to the Policy Paper, The Charter for Social Housing residents.
Ged Riley, Executive Director of Housing and Support
Adullam employs Housing Officers and mobile Concierge staff to help meet resident needs and has a Customer Services team at its head office in West Bromwich. We organise events and drop-ins to help keep people informed and involved.
We have more than 150 properties in more than a dozen different areas of the city including Erdington, Small Heath, Moseley, West Bromwich, Nechells and Handsworth.
You can either self-refer or ask a support agency with which you are involved to do it for you. You will find the application form in the My Adullam area of this website.
We can provide support with a wide range of needs including Benefit claims, learning difficulties, drug or alcohol abuse and training needs.